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Tom DavenportAs a new era of analytics takes hold, a key characteristic is using analytics to automate IT tasks and decisions.

In this Harvard Business Review paper, Tom Davenport describes the opportunity for greater use of analytics in IT, the eras of analytics and how IT will grow and change. Learn about:

  • Some of the many applications of advanced analytics in IT
  • Using analytics to predict when key components of the IT infrastructure might develop problems
  • How analytics can make it easier for IT to adopt new automation-oriented tools


Analytics and IT: New Opportunity for CIOs - cover page


Download this HBR report: